How to uninstall Ask homepage hijack virus from your computer (Removal Instruction)

A lot of users are asking “How to get rid of the ask homepage, ask toolbar and search from Chrome and other browsers”. Well, it’s not so easy task, because ask.com is technically not a virus and your antivirus software will not detect it. You might try some of the most recent anti-malware utilities, but the developers of ask.com are always one step ahead and designing their software to bypass any security software. However, there is a method how to remove ask homepage, search and a toolbar from your Google Chrome, Internet Explorer and Mozilla Firefox.

Ask homepage

First of all let’s see what ask.com is. You probably found it set as your default homepage and your default search engine was changed to search.ask.com without your consent. Yes, that’s how this browser hijacker works. It is usually installed on user’s computer silently, together with some third party software (usually freeware from unofficial websites). So if you don’t pay attention while installing freeware programs downloaded from unofficial websites and if you don’t read the EULA before installing the program you might agree on the installation of ask.com or any other malware.

Ask.com might look like legitimate website, but it is actually malicious domain that contains malware, adware and other types of infection. While using search.ask.com you are risking to expose your private confidential information such as your home address, geo-location, IP address and even your logins and passwords. Ask.com browser hijacker collects your browsing history and search queries in order to provide you with ads based on your preferences. All of the collected information might be transferred to the third party companies for marketing purposes. A lot of users reported that they have lost their social network and email accounts while using ask.com hijacker. There are also cases when people were tricked into paying money to unlock their computers from ransomware that was installed by ask.com hijacker.

If you want to delete ask homepage and ask search from your Google Chrome, Mozilla Firefox and Internet Explorer, we recommend you to follow our step by step tutorial written below. Simply perform all of the steps in the correct order and you will remove ask.com homepage and search.ask.com from your browsers. However, for much easier and much faster removal we recommend to use our removal tool that was specifically designed to detect ask.com hijacker and remove it completely from your computer.

Ask homepage Removal Instruction

Automatic Removal for Ask homepage

Symptoms of Ask homepage infection on your computer can be: computer crashes, unusual homepage or search engine on your browser, unwanted pop-up ads and advertising banners. We recommend to download our automatic removal tool. This removal tool has been tested for Ask homepage threat removal and it is easy to use.

You are running: Windows.
This Tool is Compatible With: Compatible with Windows XP Compatible with Windows Vista Compatible with Windows 7 Compatible with Windows 8/8.1 Compatible with Windows 10
For quick and easy removal of Ask homepage threat, we recommend to download SpyHunter 4 removal tool. SpyHunter 4 by Enigma Software is an anti-malware utility certified by West Coast Labs Checkmark Certification System. Enigma Software has been awarded by various media sources such as CNN.com, USA Today, PC World and Forbes.com. Our tests have proved that SpyHunter 4 has one of the supreme detection and removal ranks for Ask homepage.

Removal Ask homepage with the help of technical experts

If you have difficulty to remove Ask homepage threat by using an automatic removal tool or you have any questions, you can call our professional technical support and they will gladly help you.
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Manual Removal Instruction for Ask homepage

Step 1
UNINSTALL ASK HOMEPAGE AND RELATED PROGRAMS
Windows XP / Vista / 7
  • Click on the Start button in the left lower corner and select → Control Panel. After that find the Programs and Features (if you are running Windows XP , then click on Add/Remove Programs).
    Ask homepage remove from Windows - step 1.1
Windows 8/8.1/10
  • If you are running Windows 8 or Windows 10 operating system , then right-click on the Start which is in the lower left corner of the screen. After that select Control Panel and go to Programs/Uninstall a Program.
    Ask homepage remove from Windows - step 1.2
Uninstall Ask homepage and related programs
  • In the list of installed programs find the Ask homepage or any other recently installed suspicious programs.
  • Click on them to select and then click on Uninstall button to remove them.
    Ask homepage remove from Windows - step 1.3
Step 2
REMOVE ASK HOMEPAGE FROM YOUR WEB BROWSERS
  • Step 3
Remove suspicious add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the upper right corner of the browser and select Manage Add-ons.
    Remove Ask homepage from Internet Explorer - Step 2.1
  • You will see a Manage Add-ons window. Now, find the Ask homepage and other suspicious add-ons. Disable them by right clicking and selecting Disable:
    Remove Ask homepage from Internet Explorer - Step 2.2
How to change your homepage if it was modified by browser hijacker:
  • Click on the gear icon (menu) on the upper right corner of the browser and select Internet Options.
  • On General tab remove unwanted URL and enter your desired domain name such as google.com. Click Apply to save changes.
    Remove Ask homepage from Internet Explorer - Step 2.3
Resetting Internet Explorer browser
  • Click on the gear icon (menu) again and chose Internet options. Go to Advanced tab.
  • Now click on Reset button, the new window should appear. Select the Delete Personal settings option and click on Reset button again. Now you have deteled Ask homepage completely.
  • Remove Ask homepage from Internet Explorer - Step 2.4
Remove suspicious extensions
  • Open Mozilla Firefox, click on the menu icon which is located in the top right corner. Now select Add-ons and go to Extensions.
  • Remove Ask homepage from Mozilla Firefox - Step 2.1
  • Now you can see the list of extensions installed within Mozilla Firefox, simply select Ask homepage and other suspicious extensions and click on remove button to delete them.
  • Remove Ask homepage from Mozilla Firefox - Step 2.2
Resetting Mozilla Firefox
  • Click on the Firefox menu icon which is on the upper left corner of the browser and click on the question mark. Now, choose Troubleshooting Information option.
  • Remove Ask homepage from Mozilla Firefox - Step 2.3
  • New windows will pop-up where you can see Refresh Firefox to its default state message and Refresh Firefox button. Click this button to remove Ask homepage completely.
  • Remove Ask homepage from Mozilla Firefox - Step 2.4
Remove suspicious extensions
  • Open Google Chrome, click on the menu icon in the upper right corner and select More Tools and then select Extensions.
  • Remove Ask homepage from Google Chrome - Step 2.1
  • Now, find the Ask homepage and other unwanted extensions and click on trash icon to delete them completely.
  • Remove Ask homepage from Google Chrome - Step 2.2
  • Click on menu icon once again and select Settings and then Manage Search engines it will be right under the Search section.
  • Remove Ask homepage from Google Chrome - Step 2.3
  • Now you will see all of the Search Engines installed in your browser. Remove any suspicious search engines. We advise you to leave only Google or your preferred domain name.
  • Remove Ask homepage from Google Chrome - Step 2.4
Resetting Google Chrome
  • Click on menu icon which is on the top right corner of your Google Chrome browser. Now select Settings. Click Show Advanced Settings...
  • Scroll down to the end of the page and find there Reset settings and click on it.
  • Remove Ask homepage from Google Chrome - Step 2.5
  • New window will pop-up where you click on Reset button to confirm the action and remove Ask homepage completely.
  • Remove Ask homepage from Google Chrome - Step 2.6
Step 3
FINAL ASK HOMEPAGE REMOVAL PROCEDURE

After performing all of the steps above you should have all of your web browsers clean of the ASK HOMEPAGE and other suspicious add-ons and extensions. However to complete the removal procedure we strongly advise to scan your computer with antivirus and anti-malware tools like SpyHunter, HitmanPro 32-bit, HitmanPro 64-bit or Malwarebytes Anti-Malware. Those programs might help to you find registry entries of malware and remove them safely.

Information added: 08/08/2015 07:57 AM;