This is just another typical representative of the infamous @india.com group of ransomware threats. This one, however, does not have a set name and uses random letters in front and at the end of the abnormal extension which is added to the corrupted files. The middle part, however, always stays the same – email@example.com, so this is why this malware got named like that.
The AES-256 and RSA-2048 algorithms are involved in the encryption process. This way your normal file, for example, «party.mp4» becomes «party.mp4.[7 random letters]. firstname.lastname@example.org.[17 random letters].xtbl» and cannot be read by the system. We believe that such a long extension was created on purpose so nobody could miss it.
It is important to know how to delete Help_you@india.com Ransomware as it targets your personal files with the most popular extensions such as: .bat, .bin, .bmp, .chm, .dat, .dll, .doc, .docx, .dot, .dtd, .e2x, .exe, .flt, .gif, .htm, .html, .ico, .idl, .ini, .ion, .jpg, .js, .json, .lnk, .log, .mk, .msp, .pl, .pm, .png, .pod, .ppt, .pptx, .rar, .tmp, .txt, .wav, .wb2, .wma, .wmdb, .xls, .xlsx, .xml, .xss, .zip, and many others.
All instructions from malware creators are written in the file «How to restore files.hta» on victim’s desktop. It holds general information about the virus and what your options are. Malicious programs like Help_you@india.com Ransomware often suggest using Bitcoin wallets to pay for the decryption key that will bring your files back to normal deleting the abnormal extension. In this case, their demand is 0.8 Bitcoins which is around $980.
We strongly suggest against contacting the developers and paying a ransom. There are no guarantees that cyber criminals will actually unblock your computer and restore the data. Plus, you will become a sponsor for next attacks contributing to the development of newer viruses and malicious software like this one.
It is important to understand how you got infected before Help_you@india.com Ransomware removal. According to our analysis and reports we receive, this locker infiltrates your computer via spam emails. It comes in the form of suspicious attachment (it can be a text file, video, picture and so on). If you receive an email from the unknown source with a strange message and suspicious attachment, don’t rush to open it. Do not download and run executable files or applications from your inbox. There is a high chance of catching a virus, worm, Trojan, etc. by simply clicking infectious links.
When you already know that you have been struck by the Help_you@india.com Ransomware, you must delete it immediately. Your best bet would be to use one of the advanced anti-malware programs such as Plumbytes Anti-Malware or SpyHunter. Or can try manual deletion. However, the last one is not recommended since you might miss some malware-related components or delete wrong files or even folders causing more damage to the system. Plus, remember that viruses like this one can block or disable your security measures or prevent the installation of the required tools. In this happens, use Safe Mode with Networking which renders the virus helpless.
Symptoms of Help_you@india.com Ransomware infection on your computer can be: computer crashes, unusual homepage or search engine on your browser, unwanted pop-up ads and advertising banners. We recommend to download our automatic removal tool. This removal tool has been tested for Help_you@india.com Ransomware threat removal and it is easy to use.
After performing all of the steps above you should have all of your web browsers clean of the HELP_YOU@INDIA.COM RANSOMWARE and other suspicious add-ons and extensions. However to complete the removal procedure we strongly advise to scan your computer with antivirus and anti-malware tools like SpyHunter, HitmanPro 32-bit, HitmanPro 64-bit or Malwarebytes Anti-Malware. Those programs might help to you find registry entries of malware and remove them safely.