How to remove Ransomware

This is just another typical representative of the infamous group of ransomware threats. This one, however, does not have a set name and uses random letters in front and at the end of the abnormal extension which is added to the corrupted files. The middle part, however, always stays the same –, so this is why this malware got named like that.

The AES-256 and RSA-2048 algorithms are involved in the encryption process. This way your normal file, for example, «party.mp4» becomes «party.mp4.[7 random letters].[17 random letters].xtbl» and cannot be read by the system. We believe that such a long extension was created on purpose so nobody could miss it.

It is important to know how to delete Ransomware as it targets your personal files with the most popular extensions such as: .bat, .bin, .bmp, .chm, .dat, .dll, .doc, .docx, .dot, .dtd, .e2x, .exe, .flt, .gif, .htm, .html, .ico, .idl, .ini, .ion, .jpg, .js, .json, .lnk, .log, .mk, .msp, .pl, .pm, .png, .pod, .ppt, .pptx, .rar, .tmp, .txt, .wav, .wb2, .wma, .wmdb, .xls, .xlsx, .xml, .xss, .zip, and many others.

All instructions from malware creators are written in the file «How to restore files.hta» on victim’s desktop. It holds general information about the virus and what your options are. Malicious programs like Ransomware often suggest using Bitcoin wallets to pay for the decryption key that will bring your files back to normal deleting the abnormal extension. In this case, their demand is 0.8 Bitcoins which is around $980.

We strongly suggest against contacting the developers and paying a ransom. There are no guarantees that cyber criminals will actually unblock your computer and restore the data. Plus, you will become a sponsor for next attacks contributing to the development of newer viruses and malicious software like this one.

It is important to understand how you got infected before Ransomware removal.  According to our analysis and reports we receive, this locker infiltrates your computer via spam emails. It comes in the form of suspicious attachment (it can be a text file, video, picture and so on). If you receive an email from the unknown source with a strange message and suspicious attachment, don’t rush to open it. Do not download and run executable files or applications from your inbox. There is a high chance of catching a virus, worm, Trojan, etc. by simply clicking infectious links.

When you already know that you have been struck by the Ransomware, you must delete it immediately. Your best bet would be to use one of the advanced anti-malware programs such as Plumbytes Anti-Malware or SpyHunter. Or can try manual deletion. However, the last one is not recommended since you might miss some malware-related components or delete wrong files or even folders causing more damage to the system. Plus, remember that viruses like this one can block or disable your security measures or prevent the installation of the required tools. In this happens, use Safe Mode with Networking which renders the virus helpless. Ransomware Removal Instruction

Automatic Removal for Ransomware

Symptoms of Ransomware infection on your computer can be: computer crashes, unusual homepage or search engine on your browser, unwanted pop-up ads and advertising banners. We recommend to download our automatic removal tool. This removal tool has been tested for Ransomware threat removal and it is easy to use.

You are running: Windows.
This Tool is Compatible With: Compatible with Windows XP Compatible with Windows Vista Compatible with Windows 7 Compatible with Windows 8/8.1 Compatible with Windows 10
For quick and easy removal of Ransomware threat, we recommend to download SpyHunter 4 removal tool. SpyHunter 4 by Enigma Software is an anti-malware utility certified by West Coast Labs Checkmark Certification System. Enigma Software has been awarded by various media sources such as, USA Today, PC World and Our tests have proved that SpyHunter 4 has one of the supreme detection and removal ranks for Ransomware.

Removal Ransomware with the help of technical experts

If you have difficulty to remove Ransomware threat by using an automatic removal tool or you have any questions, you can call our professional technical support and they will gladly help you.
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Manual Removal Instruction for Ransomware

Step 1
Windows XP / Vista / 7
  • Click on the Start button in the left lower corner and select → Control Panel. After that find the Programs and Features (if you are running Windows XP , then click on Add/Remove Programs). Ransomware remove from Windows - step 1.1
Windows 8/8.1/10
  • If you are running Windows 8 or Windows 10 operating system , then right-click on the Start which is in the lower left corner of the screen. After that select Control Panel and go to Programs/Uninstall a Program. Ransomware remove from Windows - step 1.2
Uninstall Ransomware and related programs
  • In the list of installed programs find the Ransomware or any other recently installed suspicious programs.
  • Click on them to select and then click on Uninstall button to remove them. Ransomware remove from Windows - step 1.3
Step 2
  • Step 3
Remove suspicious add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the upper right corner of the browser and select Manage Add-ons.
    Remove Ransomware from Internet Explorer - Step 2.1
  • You will see a Manage Add-ons window. Now, find the Ransomware and other suspicious add-ons. Disable them by right clicking and selecting Disable:
    Remove Ransomware from Internet Explorer - Step 2.2
How to change your homepage if it was modified by browser hijacker:
  • Click on the gear icon (menu) on the upper right corner of the browser and select Internet Options.
  • On General tab remove unwanted URL and enter your desired domain name such as Click Apply to save changes.
    Remove Ransomware from Internet Explorer - Step 2.3
Resetting Internet Explorer browser
  • Click on the gear icon (menu) again and chose Internet options. Go to Advanced tab.
  • Now click on Reset button, the new window should appear. Select the Delete Personal settings option and click on Reset button again. Now you have deteled Ransomware completely.
  • Remove Ransomware from Internet Explorer - Step 2.4
Remove suspicious extensions
  • Open Mozilla Firefox, click on the menu icon which is located in the top right corner. Now select Add-ons and go to Extensions.
  • Remove Ransomware from Mozilla Firefox - Step 2.1
  • Now you can see the list of extensions installed within Mozilla Firefox, simply select Ransomware and other suspicious extensions and click on remove button to delete them.
  • Remove Ransomware from Mozilla Firefox - Step 2.2
Resetting Mozilla Firefox
  • Click on the Firefox menu icon which is on the upper left corner of the browser and click on the question mark. Now, choose Troubleshooting Information option.
  • Remove Ransomware from Mozilla Firefox - Step 2.3
  • New windows will pop-up where you can see Refresh Firefox to its default state message and Refresh Firefox button. Click this button to remove Ransomware completely.
  • Remove Ransomware from Mozilla Firefox - Step 2.4
Remove suspicious extensions
  • Open Google Chrome, click on the menu icon in the upper right corner and select More Tools and then select Extensions.
  • Remove Ransomware from Google Chrome - Step 2.1
  • Now, find the Ransomware and other unwanted extensions and click on trash icon to delete them completely.
  • Remove Ransomware from Google Chrome - Step 2.2
  • Click on menu icon once again and select Settings and then Manage Search engines it will be right under the Search section.
  • Remove Ransomware from Google Chrome - Step 2.3
  • Now you will see all of the Search Engines installed in your browser. Remove any suspicious search engines. We advise you to leave only Google or your preferred domain name.
  • Remove Ransomware from Google Chrome - Step 2.4
Resetting Google Chrome
  • Click on menu icon which is on the top right corner of your Google Chrome browser. Now select Settings. Click Show Advanced Settings...
  • Scroll down to the end of the page and find there Reset settings and click on it.
  • Remove Ransomware from Google Chrome - Step 2.5
  • New window will pop-up where you click on Reset button to confirm the action and remove Ransomware completely.
  • Remove Ransomware from Google Chrome - Step 2.6
Step 3

After performing all of the steps above you should have all of your web browsers clean of the HELP_YOU@INDIA.COM RANSOMWARE and other suspicious add-ons and extensions. However to complete the removal procedure we strongly advise to scan your computer with antivirus and anti-malware tools like SpyHunter, HitmanPro 32-bit, HitmanPro 64-bit or Malwarebytes Anti-Malware. Those programs might help to you find registry entries of malware and remove them safely.

Information added: 03/10/2017 11:12 PM;